In case you’ve never had a hosting account or you’ve switched companies and the new one deploys an account management dashboard that you have not seen so far, you may become perplexed about how to accomplish a particular task in your account or on your PC. That’s why, many web hosts have compiled a knowledge base, which specifies the most popular questions and issues connected with the particular platform they use, rather than adding only some general information. This sort of knowledge base will enable you to find the right information quickly and easily, so you will not have to invest a lot of time and energy on matters that might require something as elementary as clicking a button or selecting a tick box. In this way, not only can you get things done, but you can also discover lots of new and valuable things, both about the way you can manage your account and about the way the hosting service works in general.
Extensive Online Documentation in Hosting
If you’ve purchased your first hosting account from our company or have migrated your website over to us, you will get accustomed to our services and our in-house created Hepsia Control Panel in a jiffy as we have compiled an extensive knowledge base where you can find all the info that you may ever need – both general info in regards to the web hosting service as a whole and more concrete info about the different functions that you can use and the problems that you might come across. The articles themselves are available in two locations. The full article collection is accessible via the Control Panel’s Help section. You can find relevant articles about the different functions in every section of the Control Panel as well. You can discover how to accomplish virtually everything, from creating an .htaccess file to managing a mailing list, and all the articles include thorough guides, so you will never get lost on account of an ambiguous text. Needless to say, in case you bump into a more specific problem and you can’t find a solution in our knowledge base, you can contact our client support staff members 24x7.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia hosting Control Panel, which is included in our semi-dedicated hosting plans, will allow you to access the elaborate online help documentation that we have compiled for you. The articles include general information on our web hosting services, educative tutorials about the different functions that you can access, along with troubleshooting guidelines that can help you rectify common problems that you may come across. The topics that we’ve included cover practically everything, from simple things such as how to host a brand-new domain name in your account, to more complex ones such as which SSH commands are permitted on the semi-dedicated servers. Relevant articles about the features of a specific Control Panel section will always be available on the right-hand side of the page that you’re on, whereas the whole article archive is accessible through the all-encompassing Help section.