Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour response warranty with all our hosting plans packages, which means each individual assistance question you email is going to be replied to in less than 60 minutes maximum. Our support staff members have been trained to very quickly take care of any situation and to present you with timely guidance on any issue that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us anytime required. Our team of consultants will be on the web for you 24x7x365 to answer to all of your enquiries and to remedy any issue you will probably have. You also can open a help support ticket from your Web Site Control Panel or drop an email message whenever. Additionally, on working days, you could ring us or make use of the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need help while performing tasks within the Control Panel, you’ll be able to always press the Help control key and track down your query in the group of articles or blog posts that will show up. We have also turned lots of the content articles into movies. The listing of training videos will show up if you select the Videos button available on the top right.