A 99.9% Server Uptime
Our hosting platform is based on a solid, first–rate hardware architecture and a strongly customized Linux distro. So, irrespective of what your website is, or how many website visitors you’ve got, or even if there’s a distributed denial–of–service assault, our physical machines will stay up and your websites will stay accessible online.
Our hosting plans plans feature a 99.9% server uptime guarantee. And no matter which datacenter you pick, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
When you build your very own cloud hosting system, it’s important to also build your own network architecture. That’s why we set up a custom internal network in each one of our datacenter facilities. Based on world–class Juniper routers and switches, our internal network allows for monstrously fast data transfer speeds and is also fully redundant.
In this way, you will enjoy a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our datacenter in Finland, in our Eastern Europe datacenter as well as in our AU datacenter, no matter which web hosting solution you have selected.
A 30–Day Money–Back Guarantee
Just like with every other service, when it is your cash at risk, you can’t feel truly safe. Because of this, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In case you don’t feel happy with our service or in case you would like to use an even more powerful hosting solution, such as a VPS web hosting plans or a dedicated web hosting plans – we’ll give you your money back in full, with no concealed fees or return taxes.
24/7 Technical Support
If you’ve ever had to wait around for hours to get an answer, you’re aware of how infuriating this can be, particularly when your website is at stake. That is why we offer you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technical support engineers will be right here for you and they’ll reply to you within 1 hour. And the best thing is that their average ticket response time is just 20 minutes!