1 hour ticket response
We are focused on giving a rapid and appropriate response to every tech support ticket submitted by a client. Our skillful tech support team representatives will review your request and will offer you the most effective option. We offer a 1–hour response time guarantee for all tech support tickets. Actually, the average tech support ticket response time has proven to be twenty minutes.
A Top–Quality Client Care Service
We’ve got a team of web hosting support engineers who are eager to respond to all your requests anytime you are in need of assistance. The vast majority of our customer service staff representatives have lots of years of experience in the hosting plans industry, so you can always count on quick and elaborate answers to your concerns.
An Easy–to–Navigate Help Center
To help you find a quick tip on how you can use a certain feature, we have incorporated a truly user–friendly Help Center section in our Web Site Control Panel. You can browse through a wide selection of web hosting account management articles and website management articles, browse our F.A.Q. library or check our step–by–step video tutorials.